Privacy Policy

We would like to inform you that we request your personal data and store it electronically. Your customer data is stored and processed by us in compliance with the relevant provisions of the Federal Data Protection Acts (BDSG) and the Telemedia Act (TMG).

1. Collection and Processing of Data

Every access to our shop and every retrieval of a file stored on the homepage or online shop is logged. Storage serves internal system-related and statistical purposes. The following are logged: browser type/version, operating system used, referrer URL (the previously visited page), hostname of the accessing computer (IP address); time of the server request. Further personal data is only collected if you voluntarily provide this information, for example as part of an order or registration.

Data Controller:

PROCAPO Vertriebs GmbH & Co KG
Industriestr. 100
D-66802 Überherrn

T +49 (0) 6836 920 215
info@procapo.de

Saarbrücken District Court, Commercial Register No. 11457

Personally liable shareholder
PROCAPO Geschäftsführungs GmbH
Saarbrücken District Court, Commercial Register No. 100966
Place of jurisdiction: Saarbrücken

Managing Directors Mirco Betz, Timm Dirla
VAT ID DE 814 317 848

2. Use and Disclosure of Personal Data

Your personal data is stored within the company and used to answer your inquiries, manage your customer account, process the contracts concluded with you, and carry out related procedures.

Furthermore, if you have purchased products or used services, your data may be used to promote similar products or services of our own and, if you have signed up for a newsletter, for other promotional purposes. You may object to this use at any time without incurring any costs other than transmission costs according to the basic rates.

Your personal data will only be disclosed or otherwise transmitted to third parties if this is necessary for the purpose of contract fulfillment—in particular, the transmission of order data to suppliers or to a payment service provider selected by you—if it is necessary for billing purposes, or if you have expressly consented in advance. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. You may revoke your consent to the disclosure of your data at any time with future effect.

Disclosure to third parties not involved in the contract (e.g., authorities) will only occur if there is a legal obligation to do so. Furthermore, we will in no case disclose your personal data to third parties for commercial or non-commercial purposes unless otherwise stated below.

3. Use of Payment Service Providers

If you choose a payment service provider among the payment methods offered in the shop, this provider will receive the personal data you have provided that is necessary for processing the payment and, if applicable, checking your creditworthiness. A credit report may be obtained based on mathematical-statistical procedures from credit reporting agencies such as SCHUFA, Arvato / Infoscore, Creditreform, Bürgel, and Accumio. Please also note the general terms and conditions and privacy policy of the payment service provider, to which you will be separately directed during the payment process.

4. Analysis of Website Usage

a) Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. We inform you that the Google Analytics code on this website has been extended with the code "gat._anonymizeIp();". This code ensures that your IP address on this website is shortened by Google within the member states of the European Union or in other states party to the Agreement on the European Economic Area before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide additional services related to website and internet use to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be combined with other data by Google. You can prevent the storage of cookies by adjusting your browser software settings; however, we inform you that you may not be able to use all the functions of this website fully in this case. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

b) Google Adsense

This website uses Google Adsense, a web advertising service provided by Google Inc., USA ("Google"). Google Adsense uses so-called "cookies" (text files) that are stored on your computer and enable the analysis of your use of the website. Google Adsense also uses so-called "web beacons" (small invisible graphics) to collect information. The use of the web beacon allows simple actions such as website visitor traffic to be recorded and collected. The information generated by the cookie and/or web beacon about your use of this website (including your IP address) is transmitted to and stored on a Google server in the USA. Google will use this information to evaluate your use of the website in relation to advertisements, compile reports on website activity and advertisements for website operators, and provide additional services related to website and internet use. Google may also transmit this information to third parties if required by law or if third parties process this data on behalf of Google. Google will in no case combine your IP address with other data from Google. You can prevent the storage of cookies on your hard drive and the display of web beacons by selecting "accept no cookies" in your browser settings (in MS Internet Explorer under "Extras > Internet Options > Privacy > Settings"; in Firefox under "Extras > Settings > Privacy > Cookies"); however, we inform you that you may not be able to use all the functions of this website fully in this case.

c) Shopware Analytics

Purpose of processing: Together with our shop software provider, under joint responsibility, we evaluate certain information from our customer base (e.g., customer group, visited pages, click paths, date and time of visit, information about the end device used (resolution, pixel density, operating system), referrer URL, information about the browser used, area scheme, search queries, and time zone). This information is prepared by an external service provider and forwarded to us in near real-time so that we can monitor the use of our website and improve our offers.

Legal basis: Art. 6(1)(f) GDPR

Data categories: Derivations from master and contact data (customer group, no individual customer data), usage data, connection data

Data recipients: shopware AG, Ebbinghoff 10, 48624 Schöppingen, Germany (as joint controller), IT service provider

The essence of joint responsibility: Joint responsibility exists between us and shopware AG; the data is collected on our shop and then transmitted to the servers of Shopware or its service providers; with the exception of obtaining your consent for the use of cookies or comparable technologies and fulfilling these information obligations, all duties, in particular the implementation of data subject rights, are the responsibility of shopware AG, whom you can reach at legal@shopware.com. You can also assert your data subject rights with us, and we will then forward your request accordingly to shopware AG. shopware AG can derive behavioral patterns from the collected data, but cannot assign this data to you as an individual.

Intended third-country transfer: None

Do we store personal data on your end device based on your consent or read such data? Yes, see Consent Management for details.

5. Use of Social Plugins and Video Embeds

For privacy reasons, we do not embed social plugins or video embeds directly into our website, thus excluding profile creation by third parties. Only when you decide to share a post via the corresponding button and click it to watch the corresponding video does data transmission to the operator of the respective social media or video service occur. We recommend that you read the privacy policy of the respective service you intend to use beforehand so that you are informed about the purpose and scope of the data collection, as well as the further processing and use of the data and your respective rights and privacy protection settings.

You can find them here:

Facebook: https://www.facebook.com/about/privacy
Twitter: https://twitter.com/privacy
Instagram: http://instagram.com/about/legal/privacy
Youtube (Google): www.google.de/intl/de/policies/privacy/

6. Cookies

The websites use so-called cookies in several places. Cookies do not damage your computer and contain no viruses. They serve to make our offer more user-friendly, effective, and above all, more secure. Cookies are small text files that are placed on your computer and stored by your browser. Some of the cookies we use are deleted again after you close your browser (so-called session cookies). Other cookies remain on your computer (so-called persistent cookies). They enable us to recognize your browser again on your next visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited.

7. Right of Access and Deletion

You have the right at any time to free access, correction, blocking, and, if applicable, deletion of your stored data. Please send us your request by post, email, or fax. The stored personal data will be deleted if you revoke your consent to storage, if knowledge of it is no longer required to fulfill the purpose pursued with the storage, or if storage is inadmissible for other legal reasons.