Terms and Conditions

General Terms and Conditions (GTC)
of Procapo Vertriebs GmbH & Co. KG

1. Scope of Application

(1) These General Terms and Conditions (hereinafter "GTC") apply to all contracts for the delivery of goods concluded by a consumer or entrepreneur (hereinafter "Customer") with

Procapo Vertriebs GmbH & Co. KG
Industriestraße 100
66802 Überherrn
Germany

via the online shop.

(2) A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.

(3) An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

(4) The Customer's terms and conditions that conflict with or deviate from these GTC are not recognized, unless the Seller expressly agrees to their validity.

2. Contracting Party

The purchase contract is concluded with:

Procapo Vertriebs GmbH & Co. KG
Industriestraße 100
66802 Überherrn
Germany

Phone: +49 (0) 6836 920215
Email: info@procapo.de

Personally liable partner:
Procapo Geschäftsführungs-GmbH
Amtsgericht Saarbrücken – HRB 100966

Managing Directors: Mirco Betz, Timm Dirla

3. Conclusion of Contract

(1) The products displayed in the online shop do not constitute a legally binding offer, but an non-binding invitation to order.

(2) The customer can initially place products in the shopping cart without obligation and correct their entries at any time before submitting the order.

(3) By clicking the order button, the customer submits a binding offer to purchase the goods contained in the shopping cart.

(4) The seller can accept the offer within five days by:

Sending an order confirmation by email
Delivery of the goods
Request for payment

The contract is concluded upon receipt of the first of these actions.

4. Prices and Shipping Costs

(1) All prices stated in the online shop are total prices in Euro and include the statutory value added tax.

(2) In addition to the stated prices, shipping costs may apply. These will be clearly communicated to the customer during the ordering process.

5. Payment Terms

(1) The payment methods available in the online shop will be displayed to the customer during the ordering process.

(2) If advance payment is agreed, payment is due immediately after conclusion of the contract.

(3) If a payment method offered by a payment service provider is selected, payment processing is carried out by this provider.

6. Delivery and Shipping

(1) Delivery is made to the delivery address specified by the customer.

(2) The delivery time is stated in the respective product offer.

(3) Should an ordered product not be available, the seller reserves the right not to deliver. In this case, the customer will be informed immediately and any payments already made will be refunded.

7. Retention of Title

The goods remain the property of Procapo Vertriebs GmbH & Co. KG until full payment.

8. Right of Withdrawal

Consumers generally have a right of withdrawal.

Further information on the right of withdrawal can be found in the seller's cancellation policy, which is provided separately in the online shop.

9. Warranty

(1) The statutory liability for defects applies.

(2) For entrepreneurs, the warranty period for delivered goods is 12 months from the transfer of risk.

10. Liability

(1) The seller is liable without limitation for damages resulting from injury to life, body or health.

(2) Otherwise, the seller is only liable for intent and gross negligence as well as for the breach of essential contractual obligations.

(3) Liability under the Product Liability Act remains unaffected.

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS):

https://ec.europa.eu/consumers/odr/

Procapo Vertriebs GmbH & Co. KG is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the seller is the seller's registered office.

Status: March 2026