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Privacy Policy

Protecting your personal data is very important to us.

Below, we would like to inform you that we request and electronically store personal data from you. Your customer data is stored and processed by us in compliance with the relevant provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).


1. Collection and Processing of Data

Every access to our shop and every retrieval of a file stored on the website or online shop is logged. This storage is used for internal system-related and statistical purposes. Logged are:
browser type/version, operating system used, referrer URL (the previously visited website), hostname of the accessing computer (IP address), and time of the server request.

Additional personal data is only collected if you voluntarily provide this information, e.g. during an order or registration process.

Controller for data collection:

PROCAPO Vertriebs GmbH & Co KG
Industriestr. 100
D-66802 Überherrn

T +49 (0) 6836 920 215
info@procapo.de

Registered at: District Court Saarbrücken HRA 11457
Personally liable partner:
PROCAPO Geschäftsführungs GmbH
District Court Saarbrücken HRB 100966
Place of jurisdiction: Saarbrücken

Managing Directors: Mirco Betz, Timm Dirla
VAT ID: DE 814 317 848


2. Use and Disclosure of Personal Data

Your personal data is stored within the company and used to respond to your inquiries, manage your customer account, process contracts concluded with you, and manage related processes.

If you have purchased products or used services, your data may also be used to advertise similar products or services of our own. If you subscribed to the newsletter, data may also be used for other internal advertising purposes. You may object to the use of your data for advertising purposes at any time without incurring other costs than the base-rate transmission charges.

Your personal data will be transferred to third parties only when necessary for contract fulfillment—particularly for forwarding order data to suppliers or selected payment service providers—or for billing purposes, or if you have explicitly consented. In such cases, only the minimum necessary data is transmitted.
You may withdraw your consent to the transfer of data at any time with effect for the future.

Data is only shared with unrelated third parties (e.g. authorities) if a legal obligation exists. Otherwise, we will not transfer your personal data to third parties for commercial or non-commercial purposes unless otherwise stated.


3. Use of Payment Service Providers

If you choose a payment method provided by a payment service provider, the provider will receive the personal data necessary for payment processing and, if applicable, credit checks. Credit assessments may be obtained from agencies such as SCHUFA, Arvato/Infoscore, Creditreform, Bürgel, and Accumio using mathematical-statistical methods.
Please refer to the payment provider’s general terms and privacy policies, which are displayed during the payment process.


4. Website Usage Analysis

a) Google Analytics

This website uses Google Analytics, a web analytics service by Google Inc. ("Google"). Google Analytics uses “cookies,” text files stored on your device to analyze your website usage. Information generated by cookies is typically transferred to and stored on Google servers in the USA.

We inform you that this website uses the extension “gat._anonymizeIp();” which shortens IP addresses within EU/EEA member states before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

Google processes this information on behalf of the website operator to analyze website usage, compile activity reports, and provide other services related to website and internet use.
The IP address transmitted by your browser within Google Analytics is not merged with other Google data.

You can prevent storage of cookies via browser settings, but full functionality of the website may be limited.
You may additionally prevent data collection and processing by Google by installing the browser plugin available here:
http://tools.google.com/dlpage/gaoptout?hl=en

b) Google Adsense

This website uses Google Adsense, an advertising service by Google Inc. Google Adsense uses cookies and “web beacons” (invisible images) to collect information such as visitor traffic. Information generated by cookies/web beacons (including your IP address) is transferred to Google servers in the USA.

Google uses this information to evaluate website and ad usage, compile activity and ad reports, and provide related services. Data may be transferred to third parties if legally required or if third parties process data on behalf of Google.
Google does not associate your IP address with other Google data.

You can prevent cookie storage and display of web beacons by disabling cookies in your browser settings—however, some website features may not work correctly.

c) Shopware Analytics

Purpose of processing: Together with our shop software provider, we jointly analyze aggregated customer data (e.g. customer group, visited pages, click paths, device information, browser info, region, search queries, time zone). Data is processed by an external provider and made available to us in near real time to monitor and optimize our website.

Legal basis: Art. 6(1)(f) GDPR
Categories of data: derived customer group data (not individual customer data), usage data, connection data
Recipients: shopware AG, Ebbinghoff 10, 48624 Schöppingen, Germany
Joint controller responsibilities: Shopware AG handles data subject rights and related obligations. Contact: legal@shopware.com
No planned transfer to third countries.
We store or read data on your device based on your consent (details in Consent Management).


5. Use of Social Plugins & Embedded Videos

For privacy reasons, we do not embed social media plugins or videos directly into our website, which prevents third-party profiling. Only when you actively click the sharing button or choose to play a video will data be transferred to the respective provider.

Please consult the provider’s privacy policies beforehand:


6. Cookies

Our website uses cookies to make our services more user-friendly, effective, and secure. Cookies are small text files stored by your browser. Some cookies (session cookies) are deleted when the browser closes. Others (persistent cookies) remain stored and allow recognition of your browser upon return.

You can adjust your browser to be informed about cookie usage, accept cookies selectively, or disable cookie acceptance entirely. Disabling cookies may limit website functionality.


7. Right of Access and Deletion

You have the right at any time to request information, correction, blocking, or deletion of your stored personal data.
Deletion occurs when:

  • you revoke consent,

  • data is no longer needed for its original purpose, or

  • storage is unlawful.

Please submit requests via post, email, or fax.

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